Electric bikes

Electric motorcycles

Electric scooters

FAQ_01

1. Why choose PXID ?

1. PXID has top designers and factories in China. Buying from PXID, you will always get cutting edge design products which will be available in the market very quickly.
2. PXID provides free product customization design, promotional material design and commercial video production services.
3. PXID offers the highest quality products certified by TUV, CE and RoHS.
4. PXID provides OEM service for bulk orders.

2. What are your company's strengths?

PXID will establish a cooperative relationship with customers based on the principle of risk sharing, and both parties will share all the benefits.

3. Can i get a sample?

Yes, we can supply one sample to you to test the quality.

4. How does your factory conduct quality control?

Internal inspections adopted including IQC (Incoming Quality Control), IPQC (In-Process Quality Control), OQC (Outgoing Quality Control). Third-party inspections are welcome.

5. How long will it take for me to receive samples?

Once we receive your payment, samples will be ready within 1 day, and express usually takes 7 working days.

6. What is the quality assurance policy?

See dealer warranty policy for details.

7. Which payment methods do you accept?

Currently we accept Wire Transfer, Money Gram, Western Union and Paypal.

8. What are your payment terms?

50% deposit in advance, balance paid before shipment.

9. How far is your company from shanghai?

We are in Huaian City, Jiangsu Province. 1 hour by plane and 3 hours by high-speed train.

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Our customer care team is available Monday to Friday from 8:00 am - 5:00 pm PST to answer all email inquiries submitted using the form below.